Refund Policy

Last Modification Date: October 10th, 2023

The products available on our web site are downloadable, functional, and free. 

Refunds will be issued only if you made duplicate payments in error (e.g., you paid onsite, as well as online) for our services, and have requested a refund.

Refunds will NOT be accepted if you are eligible for a refund for the above reason, but you did not request a refund within six months of the date paid.
Refund Procedures
If you are eligible for a refund, please email your refund request to
support@jisenergy.com

Please provide the below information with your refund request:
• Your name, phone number, address and email address
• Payment date, payment amount, and method of the payment (e.g., personal check, money order, credit card)
• Confirmation Number of credit card payment, if applicable
• Check number and amount paid
• Reason for refund request

Standard turnaround time
• Our standard turnaround time to process a refund is 30 days from the date we received your refund request.
• Refunds will be issued in the original form of payment (e.g., if payment made with a credit card, JIS energy will issue a credit only to the same credit card)

Acceptance of this Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.

Please contact customer service email at support@jisenergy.com if you have any questions.